Frequently Asked Questions

ceevee.li is an AI-powered CV customization service that helps you tailor your CV and generate cover letters for specific job applications. Simply upload your CV once, then customize it for each job with AI assistance.

Click "Get Started" to access the editor. You can either import an existing CV document (PDF, Word) or manually enter your information. Once your base CV is set up, you can customize it for any job application.

We support PDF and Word documents (.pdf, .doc, .docx). Our AI will extract your information and structure it automatically. You can review and edit the extracted data before saving.

Yes! You get one free CV generation to try the service without any payment or credit card required. This includes AI profile customization, experience enhancement, and cover letter generation.

When you provide a job description, our AI analyzes the requirements and tailors your CV accordingly. It rewrites your professional profile, highlights relevant keywords in your experience, selects the most appropriate reference, and can generate a matching cover letter.

No. The AI uses your actual experience and achievements as the foundation. It emphasizes and reframes your existing content to match job requirements while maintaining your authentic voice and specific accomplishments.

Yes! All AI-generated content is fully editable. You can tweak the profile text, adjust experience highlights, or refine your cover letter before exporting. The AI provides a strong starting point, and you have full control over the final result.

ceevee.li supports both English and German (with Swiss spelling). You can maintain separate CV profiles for each language and generate customized content in either language.

Each CV generation uses one credit. A generation includes AI customization of your profile, title, work experiences, reference selection, and cover letter. You purchase credits in packages and use them whenever you need to customize your CV for a new application.

No, your credits never expire. Use them at your own pace, whether you're actively job hunting or just occasionally updating your applications.

Credits are non-refundable once purchased. However, we offer a free first generation so you can try the service before buying. If you experience technical issues that prevent you from using your credits, please contact support.

ceevee.li is based in Switzerland, so we price in Swiss Francs. Most payment providers will automatically convert to your local currency at current exchange rates.

Your CV data is encrypted using a key derived from your password. We only store encrypted data — without your password, we cannot read your CV content. Your stored data remains protected even in the event of a data breach.

Due to our password-protected encryption, we cannot reset your password. If you forget your password, your data cannot be recovered and you'll need to create a new account. We strongly recommend using a password manager.

When you use AI features, your CV data is temporarily decrypted and sent to Anthropic's Claude API for processing. Data is encrypted in transit using TLS. Anthropic retains API data for up to 30 days for trust and safety purposes, then deletes it. After processing, your results are re-encrypted and stored securely on our servers.

No. ceevee.li uses Anthropic's commercial API, which has explicit contractual protections: your data is never used to train or improve AI models. This is guaranteed by Anthropic's commercial terms, not just policy — it's a legal commitment. See Anthropic's official data usage policy.

Yes. Under GDPR, you have the right to data portability and erasure. Go to Settings to export all your data as JSON or permanently delete your account. Account deletion removes all data within 30 days.

Your encrypted CV data may be stored on servers outside the EEA. However, due to password-protected encryption, this data is unreadable without your password. When using AI features, data is temporarily processed by Anthropic in the United States, subject to their 30-day retention policy for commercial API users.

No. ceevee.li helps you present your experience in the best possible light for each application, but hiring decisions depend on many factors beyond your CV: market conditions, competition, timing, and fit. We provide tools to improve your applications, not guarantees of outcomes.

The quality of AI-generated content directly reflects what you provide. A detailed base CV with specific achievements, a complete job description, and thoughtful motivation text will yield much better results than sparse input. Think of it as: strong input, strong output.

Our PDF export is designed for both human readers and applicant tracking systems (ATS). Text is properly structured and extractable, formatting is clean and consistent, and the layout follows conventions that ATS software can parse correctly. However, ATS compatibility varies by system.

You can export your CV as a professionally formatted PDF ready for printing or email attachment. The PDF maintains consistent formatting across all devices and platforms.

Yes, ceevee.li works on mobile browsers. However, for the best experience when editing and reviewing your CV, we recommend using a desktop or tablet.

We only use essential cookies for authentication and your preferences. No third-party analytics, no tracking pixels, no data selling. We built ceevee.li the way we'd want to use it ourselves: transparent pricing, no dark patterns, no newsletter spam, and respect for your privacy. The product should speak for itself.

Not currently. If you're interested in API access for integration with your HR or recruitment platform, please contact us to discuss partnership opportunities.